Privacy Policy

This Privacy Policy explains how AI Futa Chat collects, uses, shares, stores, and deletes your personal data when you use the service. It also explains your privacy rights, how to exercise them, and the choices available to you as an adult user of the service.

Updated Effective 10 min read

Key points

  • Adults 18+ only; data from anyone under 18 is deleted
  • Your chats and generated media are used to run, support, and protect the service
  • Payment details are handled by payment processors, not stored directly by us
  • We use service providers under instructions and never sell your personal data
  • You can request access, correction, deletion, or other privacy rights by email
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    Who is responsible

    AI Futa Chat is responsible for your personal data under this Privacy Policy. When we say we, us, or the service, we mean AI Futa Chat. We decide how and why your personal data is processed when you create an account, use chats and creative tools, purchase a paid plan, contact support, or otherwise interact with the service. This Policy applies to personal data processed through the service and related support channels.

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    The data we collect

    We collect personal data that you provide directly, data created through your use of the service, and some technical data collected automatically. The data we collect depends on how you use the service, the features you choose, and whether you use a free or paid plan.

    Account data may include details such as your sign-in information, display name, age confirmation, plan status, and records connected to your account settings. If you contact us, we also collect the information you include in your message so we can respond and keep a record of the request.

    We collect the content you submit and create in the service. This includes chat messages, prompts, character preferences, saved memories, generated images, voice outputs, short videos, and related instructions or edits. If you delete content, we process that request as described in the retention section below.

    If you buy a paid plan, payment transactions are processed by payment processors acting for us. We receive transaction-related information needed to manage billing, such as payment status, subscription status, renewal dates, and limited identifying details. We do not store full payment card details ourselves through the service interface provided to you. We also collect device and usage data such as IP address, browser type, device type, operating system, language settings, approximate location derived from IP, pages or screens viewed, session timestamps, referral information, feature interactions, crash or performance data, and similar log information. We use cookies and similar technologies to remember settings, keep you signed in, understand usage, and support security and performance.

    • Account and profile details
    • Chat messages and prompts
    • Generated images, voice, and short videos
    • Subscription and billing status
    • Device, log, and usage information
    • Cookies and similar technologies
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    How we use your data

    We use personal data to provide the service you asked for. This includes creating and maintaining your account, delivering chat and media generation features, remembering settings and preferences, saving conversation context when memory features are enabled, processing subscriptions, and making the service available across supported devices.

    We use personal data to keep the service safe and enforce our rules. This includes detecting abuse, preventing fraud, investigating misuse, limiting prohibited content, handling reports, and protecting users, our systems, and third parties. Safety review may involve automated tools and, where needed, limited human review of relevant content or account signals.

    We use personal data to provide support and communicate with you about the service. This may include responding to your questions, troubleshooting technical issues, sending important service notices, confirming billing events, and informing you about material changes to the service, the Terms, or this Privacy Policy.

    We also use personal data to improve the service. This includes analyzing performance, debugging errors, understanding feature use, measuring reliability, training internal workflows for quality control, and refining product design. Where the law requires consent for a particular use, we will ask for it. We do not use your personal data in ways that are incompatible with the purposes described in this Policy.

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    Legal bases

    If privacy law in your location requires a legal basis for processing, we rely on the following bases depending on the context. We process personal data when it is necessary to perform a contract with you, such as creating your account, delivering chat features, generating media, maintaining your subscription, and providing customer support connected to the service.

    We process personal data based on your consent where the law requires it, including for certain cookies or similar technologies and for other processing where consent is the appropriate basis. If we rely on consent, you can withdraw it at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

    We process personal data where necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms. These interests include securing the service, preventing misuse, understanding how the service is used, improving reliability and design, and defending legal claims. We may also process personal data to comply with legal obligations and, where applicable, to protect vital interests or establish, exercise, or defend legal rights.

    • Contract performance
    • Consent
    • Legitimate interests
    • Compliance with legal obligations
    • Establishing, exercising, or defending legal claims
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    Sharing your data

    We share personal data only when needed for the purposes described in this Privacy Policy. We use service providers that process data on our behalf and under our instructions. These providers may support hosting, infrastructure, payment processing, analytics, customer support operations, security monitoring, content moderation support, and AI model provision needed to generate responses and media within the service.

    When you make a payment, transaction information is shared with payment processors so they can authorize, process, and manage the transaction and recurring billing. We may also share limited data with providers that help us detect fraud, maintain uptime, analyze performance, or deliver essential technical functions.

    We may disclose personal data to courts, regulators, law enforcement, or other public authorities when we believe disclosure is required by law, legal process, or a binding request, or when necessary to protect rights, safety, or the integrity of the service. If the structure of the service changes through a merger, acquisition, financing, or transfer of assets, personal data may be transferred as part of that process, subject to appropriate safeguards where required by law.

    We do not sell your personal data. We do not share personal data with third parties for their own independent marketing purposes.

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    Cookies

    The service uses cookies and similar technologies to keep the service working, remember your preferences, maintain sessions, understand usage, and support security and performance. Some cookies are necessary for the service to function, while others may be used for analytics or similar measurement purposes depending on your choices and the law that applies to you.

    You can manage cookies through your browser settings and, where available, through the choices presented by the service. Limiting cookies may affect how some features work. For more detail about the cookies we use, how long they last, and how to manage them, please see the Cookie Policy.

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    Retention and deletion

    We keep personal data for as long as it is needed for the purposes described in this Privacy Policy, including to provide the service, maintain your account, comply with legal obligations, resolve disputes, and enforce agreements. In general, account information is kept while your account remains active.

    Chat content, prompts, saved memories, and generated media are kept while they remain in your account or as otherwise needed to operate features you use. If you delete individual chats or generated content, we will remove them from your active account view and continue the deletion process within a reasonable period, subject to limited exceptions such as security logging, backup cycles, unresolved disputes, or legal obligations.

    If you delete your account, we will delete or de-identify personal data associated with it within a reasonable period unless we need to keep certain data for legal, security, fraud-prevention, or billing reasons. Records related to payments, invoices, chargebacks, tax, and similar compliance matters may be kept for as long as the law requires. Backup copies may persist for a limited period before they are overwritten or securely deleted in the ordinary course.

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    Security

    We use technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, encrypted transmission, logging, environment separation, vendor oversight, and internal processes that limit access to people who need the data for their work.

    No system can be guaranteed completely secure, and you also play a role in protecting your information. You should choose a strong password, keep your login details confidential, and sign out from shared devices. If you believe your account or personal data has been compromised, contact us promptly by email or through the contact page so we can investigate and take appropriate steps.

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    International transfers

    Your personal data may be processed in countries other than the one where you live. This can happen because the service, its infrastructure, and the providers that help us operate it may be located in different places. Data protection laws in those countries may differ from the laws in your location.

    When we transfer personal data internationally, we take steps intended to provide an appropriate level of protection as required by applicable law. Depending on the circumstances, this may include contractual safeguards, transfer assessments, technical measures, and sharing data only with providers that are contractually required to protect it and act on our instructions.

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    Your rights

    Depending on where you live, you may have rights over your personal data. These may include the right to request access to the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion, request restriction of processing, receive a portable copy of certain data, object to certain processing, and withdraw consent where processing is based on consent. You may also have the right to complain to a supervisory authority in your place of residence, work, or the place where you believe a violation occurred.

    You can exercise your rights by contacting us by email or through the contact page. We may need to verify your identity before acting on a request, and in some cases we may ask for more information to confirm what you want. If the law allows us to refuse or limit a request, we will explain why. You may also be able to review, update, or delete certain information directly through account settings or by removing content inside the service.

    If you are a resident of a US state with privacy rights, you may have additional rights under state law, which can include rights to know, access, delete, correct, and opt out of certain kinds of processing defined by that law. We do not sell personal data, and we do not process personal data for third-party independent marketing. You may exercise applicable rights by contacting us by email or through the contact page.

    • Access your data
    • Correct inaccurate information
    • Delete your account or content
    • Restrict or object to certain processing
    • Withdraw consent where applicable
    • Complain to a supervisory authority
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    Children

    The service is for adults only. You must be at least 18 years old to use AI Futa Chat. We do not knowingly collect or keep personal data from anyone under 18. Every character offered through the service is a fictional adult, and the service is designed only for adult users.

    If we learn that personal data was provided by someone under 18, we will take steps to delete that data as soon as reasonably possible and may close the related account. If you believe that a minor may have provided personal data to the service, please contact us by email or through the contact page so we can investigate.

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    Changes to this policy

    We may update this Privacy Policy from time to time to reflect changes in the service, our processing practices, technology, or legal requirements. When we make changes, we will post the updated version with a new effective date where appropriate. If a change is material, we may also notify you through the service or by other reasonable means.

    Your continued use of the service after an updated Privacy Policy becomes effective means the updated Policy applies to your use, to the extent permitted by law. If you do not agree with the changes, you should stop using the service and may request deletion of your account and personal data as described above.

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    Contact

    If you have questions, concerns, or requests about this Privacy Policy or how AI Futa Chat handles your personal data, you can contact us by email or through the contact page. We will review your request and respond in line with applicable law and the nature of your request.

Questions?

If you have a question about this Privacy Policy, please contact AI Futa Chat by email and we will help you.

privacy@aifutachat.com